Ditch emails. Send you.

Hyper-personalized communication delivered across email, SMS, and push notifications.

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Hi Sarah —
Quick update on your account, just for you.
Voice message
0:23
Hey Sarah, appreciate you and your husband coming in and giving the exciting news. 
0:080:23
Message Received7:10 AM
Hi there, great news — we've got your application.
Allen Pollack, Senior Loan Officer
Allen Pollack
Senior Loan Officer
▶
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Transcript
"Hey Sarah, appreciate you and your husband coming in and giving the exciting news…"
Open
87%
Watched
3:12
Reply
24%

Don't just send messages.Start conversations.

Customers engage with communication that feels relevant, personal, and timely — not generic campaigns.

Before
Buried in 1,284 unread.
Inbox — 1,284 unread
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    5 things you missed this week
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    Claim your $500 reward 🎁
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    127 new jobs in your area
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    Free trial ends today — act now!
  • Your Loan Officer7:10
    Update on your application — please read
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    Limited time: 50% off premium plans
  • Junk Mail5:11
    Re: Re: Re: your inquiry from 2019
After
Opened. Watched. Replied to.
Hi Sarah —
Quick update on your loan, just for you.

You don't record. You don't edit.You just trigger it.

Trigger personalized voice, video, SMS, email, and push notifications based on customer actions, milestones, and journey stages.

01
Trigger

A borrower's status changes in your LOS. Sendzie detects it instantly.

Touchpoints
Welcome / First Impression
Application Received
Pre-Approval Issued
Conditional Approval & Underwriting Updates
Appraisal & Inspection Milestones
Clear to Close
Funded / Closed
Realtor & Partner Outreach
Anniversary & Relationship Touches
18+ touchpoints
02
Generate

Name, loan stage, your voice - turned into a video or audio in seconds.

Generating
"Hey Sarah, appreciate you and your husband coming in and giving the exciting news."
03
Deliver

Lands on their phone like you recorded it just for them.

What the customer receives
04
Engage

Borrower replies, requests a call, asks questions - all in one thread.

Live thread
Got your video — thanks!
Anytime. Want to hop on a call?
Yes, tomorrow at 10?
Reply or request a call
05
Customer journey

Every touchpoint, every reply, every milestone - one timeline.

Journey
  • ApplicationMon
  • Video sentTue
  • Watched 3:12Wed
  • RepliedFri
  • Booked callSat
06
Measure

Track opens, watches, replies - see what actually moves your borrowers.

Engagement
Open
87%
Watched
3:12

Customer data in.Personalized communication out.

Sendzie transforms customer data, events, and behaviors into personalized communication across every channel automatically.

Inputs
CRM
LOS
Engagement
Triggered events
Custom branding
sendzie
Engine
Outputs
Personalized video
Personalized audio
SMS + Email + Push
Journey
Sentiment
Insights

Every channel. One conversation.

Voice, video, SMS, email, push notifications, sentiment tracking, surveys, and customer journeys — all connected in a single customer communication platform.

Hi Sarah —
Quick update on your loan.

Your avatar. Your voice. Your rules.

AI avatars trained on your team - every customer gets a video that feels recorded just for them.

  • On-brand avatars
  • Dynamic scripts
  • Mobile-first delivery

Beyond the inbox.

Turn Apple Wallet and Google Wallet into a direct communication channel for updates, reminders, offers, and customer engagement.

  • 98%
    Open rate
  • 0
    App required
  • Real-time
    Auto-syncing
  • Verified
    Trust & security
Tuesday, June 23
9:41
Michael Reed
Michael Reednow

Clear to Close!

Good news Sarah — your loan is now Clear to Close…

Michael ReedMichael Reed
Company
Summit Home Loans
Application Status
Clear to Close

The data isn't subtle.Borrowers want personal touch.

Generic campaigns get ignored. Personalized communication drives engagement, trust, and long-term customer relationships.

Digital preference
73%

of homebuyers prefer digital communications.

Fannie Mae National Housing Survey
Engagement lift
47.7%

boost in customer engagement with SMS mortgage marketing.

BankingBridge Mortgage Lending Research
Personalization value
84%

of borrowers place high value on personalized communication.

ICE Mortgage Insights Survey
Repeat business
79%

of borrowers reward lenders who provide advisory guidance with repeat business.

JD Power Mortgage Origination Study

Built for every industry.

Same engine. Different industries. Your customers feel known at every milestone.

Healthcare
Builders
Realtors
Dentists
Insurance
Healthcare
Builders
Realtors
Dentists
Insurance

We don't just provide tools.We partner with you.

We build your first touchpoints together - scripts, avatars, brand voice. You're live and generating engagement in days, not months.

Talk to our team